The Unconventional Routes Into eDiscovery

Ask most people in this industry how they got here, and you'll rarely get a straight answer. Nobody grows up wanting to be an eDiscovery project manager. There's no university course called "eDiscovery Studies," no careers fair stand for it, and yet somehow the industry is full of capable, switched-on people who all arrived by a completely different road.

Season 2 of Down in the Bunker made that point better than we ever could in a blog post. Six guests, six routes in, and barely two of them looked alike.

Take Ed Lawrence, ten years deep at Epiq. His background is in English language, not law or technology. His first job wasn't reviewing documents, it was hand delivering hard copy bundles to law firms for Millnet. "I could see how one almost fed into the other," he told us, and it's a fair point once you think about it. Handling physical documents, understanding how law firms work, learning the rhythm of a case, all of that transfers more directly into eDiscovery than you'd expect from the job title alone.

Then there's Nick Foster, who went from the police straight into digital forensics before landing on the technical side of eDiscovery at CYFOR Legal. Ex-police officers bring something specific to this work: an instinct for evidence, a comfort with procedure and defensibility, and a level head when a matter gets messy. It's not a coincidence that so many strong digital forensics practitioners come from a policing background.

We heard similar stories across the season. Fiona Henderson has packed what sounds like three separate careers into her time in the industry. Aaron Patton came at it from an angle that gave him one of the best lines of the whole season: "truth plus pain equals comedy," which might be the most accurate one sentence description of eDiscovery we've ever heard.

And for what it's worth, mine wasn't any more direct than the six you've just read about. I started in a call centre with Capita at nineteen, worked my way up to Support Team Leader, then left at twenty-two to go and manage a pub. I ended up back at Capita afterwards, helping implement a scanning solution for Education Maintenance Allowance, and got to what felt like the ceiling of what I could do without a degree. It was actually a couple of the part-time evening staff I managed at the pub who talked me into going to university, so credit where it's due. I studied Digital Forensics, started at a good time for funding and finished right as the financial crash made the job market considerably less forgiving than I'd hoped. I got lucky. Stroz Friedberg took me on as their first UK eDiscovery professional, surrounded by a team who'd all come up through Digital Forensics or Ops, and I worked my way up from there.

So why does this keep happening? Partly because the industry itself is young enough that it hasn't settled into a single feeder path the way law or accountancy has. But mostly, we think, because the job rewards a specific mix of skills that turns up in all sorts of unrelated careers: attention to detail, the ability to stay calm under a deadline, comfort with technology that changes every eighteen months, and enough scepticism to question a process rather than just follow it blindly.

If you're earlier in your career and wondering whether your background "counts," the honest answer from six guests this season, and from a call centre veteran turned podcast host, is that it almost certainly does. The industry isn't short of people who know the tools. It's always short of people who can think clearly under pressure and explain what they're doing to someone who's never heard of a load file. That skill comes from everywhere, not from a single training ground.

We'll keep bringing you these stories in Season 3. If your own route into eDiscovery was anything other than a straight line, you're in good company.

 

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